Regal Surface and Stone

Reviews about Regal Surface and Stone

• Peter Torzewski

  Feb, 02 2018
  ★ ☆ ☆ ☆ ☆
  We have had a terrible experience. Our project with them started in August of 2016. After practically having to beg for an install date my counters were installed two days before Thanksgiving. My kitchen, bathroom, and dining room had all been remodeled at the same time so I went about six weeks without any functioning sinks. When they came to do the install, mind you after two different template measurements, not only did the counter top not fit correctly but they also broke it. When I arrived home they had actually cut into my brand new walls and had damaged some of my new counters. We are STILL WAITING for them to come and address these issues or refund our money. It is unbelievable how terrible the customer service is. My counters are not even caulked in yet and where the seams don't match is just awful to keep looking at. We were referred here somehow and I wish we would have done some homework on them before doing business with them. Oh and they also got glue all over my brand new jetted tub that I can't get off from when they installed the bathroom counter top which is across from the counter, not even next to.

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